Privacy Policy

Effective 4 September 2026 · Controller: ITITIT Ltd

ITITIT Ltd operates Frontier Accord, including the Windows application, the public Global Command service and the website at frontier-accord.com. This policy explains the information used to run the game and the choices available to players.

Information we use

• Connection information: IP address, user agent, connection times, service errors and security events.
• Game information: commander and campaign names, game settings, actions, results, chat, save/rejoin information and public replay or leaderboard records.
• Connected services: if a player chooses to connect Discord, we receive the identity information authorised during that flow. Public stream chat may include the display name and message supplied by YouTube or Twitch.
• Support information: messages sent through the private support panel and information the player chooses to provide.
• Local application information: the Windows app keeps the commander profile, settings, rejoin token, local campaigns and bounded rotating logs on that computer. Diagnostics are exported only when the player asks and redact names, passwords, rejoin tokens and IP addresses.

Why we use it

We use this information to provide and restore requested games, connect players, operate public replays and leaderboards, prevent abuse, moderate public spaces, answer support requests, diagnose faults and protect the service. Our bases are performance of the service requested by the player, legitimate interests in running and securing the game, consent where a player chooses an optional connection, and compliance with legal duties.

When the optional Accord Guide is enabled, online game chat and relevant game context may be processed by the configured AI provider to generate a reply. This feature is disabled in the bundled Local Command server.

Public information

Commander names, campaign names, public chat, public game results and selected public replays can be visible to other players or viewers. Players should not put private information in public names or chat. Private-room passwords restrict entry but do not make participant chat end-to-end encrypted.

Retention

• Active campaign data is kept while needed to operate and recover the game.
• Ordinary completed, abandoned or inactive-game source data and room chat expire after two days without gameplay.
• Source data for a current Top 100 replay is protected until its YouTube upload is ready and then expires seven days later. The published result, leaderboard entry or rendered replay may remain available.
• An authorised moderator can place a 30-day hold on a played game and its chat when needed for support, moderation or investigation.
• Application visitor and security histories use bounded record or file limits; older records are replaced as those limits are reached. This does not impose a fixed number of days. Other operational logs are retained as needed for security, diagnosis and legal obligations, with retention reviewed by the operator. Incident records may be held for investigation.
• Support records are removed when no longer needed to resolve the request or meet security and legal obligations.

Sharing and processors

We do not sell personal information. Information is shared only as needed with infrastructure and content-delivery providers, connected services such as Discord when chosen by the player, YouTube or Twitch for enabled public broadcasts, an IP-country lookup provider used for moderation, professional advisers, or authorities when law requires it. Providers may process data outside the United Kingdom. ITITIT Ltd is responsible for checking the applicable transfer requirements and provider arrangements. Players may ask about the providers and safeguards relevant to their information through the private support panel.

Local Command

Local Command campaign data stays on the hosting computer. Its bundled server does not contact Frontier Accord, Discord, Twitch, YouTube or GeoIP services. Other household players connect directly to the selected private network. Opening a Community or legal link is a separate player action.

Your choices and rights

Players can avoid optional Discord connections, choose what to place in public chat, clear the Windows application's local data, and request access, correction, deletion, restriction, objection or portability where applicable. A player may also complain to their local data-protection authority. Send a privacy request through the private support panel on the Frontier Accord homepage. We may need enough information to verify the request without exposing another player's data.

Children

Frontier Accord is not directed to children under 13. A younger person must not use Global Command. Where local law requires parental permission for an older child, the parent or guardian must provide it.

Changes

Material changes will be dated here and, where appropriate, announced in the application or release notes.